pop3 - OS ticket not fetching emails from gmail inbox -


using version osticket (v1.9.14). having issue os ticket.

i have 2 emails addresses,

  • a@mail.com (inbox messages - around 3k)
  • b@mail.com (inbox messages - around 90k)

i have configured b@mail.com in os ticket configuration. cannot seem fetch emails inbox.

whereas if configure a@mail.com, fetches emails inbox , converts them tickets in os ticket immediately.

i not sure wrong here. these have checked/tried.

  • i have checked pop3 settings.
  • i have enabled 'allow less secured apps' on both accounts.
  • enabled pop3/imap on both accounts.

could because of large inbox size? guess not, keeping options open.

if guys me this, appreciate it. if think if missing information, please let me know, edit question.


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